TERMS AND CONDITIONS
In these Terms and Conditions of “ANTO The New Art Concept SCP”, “we” and “us” mean “ANTO.” and “you” shall mean the customer. These terms and conditions of purchase (hereinafter the “General Conditions”), regulate the legal relationship that emanates from the purchase and sale processes carried out by you on the website located at the url www.antothenewartconcept.com and the owner of the same, Anto The New Art Concept S.C.P. with NIF J10731628, domiciled at Avenida Francesc Macià 300 08401 Granollers (Barcelona). You accept the General Conditions from the moment you use or contract the service or acquire any product. This document can be printed and stored by you. ANTO puts at your disposal the e-mail address firstname.lastname@example.org, so that you can raise any questions about the General Conditions.
1. PLACEMENT OF YOUR ORDER.
1.1. In order to place an order you must be 18 years of age and have the capacity to contract. You declare that the data and information you provide us are true and up-to-date.
1.2. You can place the order through our online store at www.antothenewartconcept.com, by email to email@example.com or by calling (+34) 660064977. Orders that arrive in a different way than those will not be accepted. previously indicated.
1.3. By placing your order you are making us an offer to purchase the products you have selected in accordance with these General Conditions.
1.4. Once your order has been accepted, we will send you a confirmation by email which will also contain the order number. The order confirmation will be effective from its shipment. If we cannot process your order due to an incident, we will contact you by email or telephone.
1.5. To place an order through the ANTO website, internet access is required to connect to www.antothenewartconcept.com. It is necessary to register as a user by filling out the electronic form, before starting the purchase process. Once registered, you can continue with the purchase process of the product or products added to the basket or browse the web to add new products to it.
1.6. Once registered and having all the required products in the basket, the purchase is continued by reaching the selection screen for Payment Methods, Shipping Methods and Modification (if required) of the billing and/or shipping data.
1.7. Once the purchase has been made and as quickly as possible, within reason, ANTO will send customers an email with the receipt of the order that will contain the summary of the purchase, as well as payment information, if applicable, and shipping and billing information.
2. SUPPLY OF YOUR ORDER.
2.1. We will supply you with the products selected in the confirmation of your order, in accordance with these General Conditions.
2.2. The hours for receiving orders are twenty-four (24) hours three hundred and sixty-five (365) days a year, although orders placed after seventeen (17) hours will not be processed, leaving for the next business day in the city from Barcelona. Orders received during the weekend will be processed first thing on the following Monday or first business day.
3.1. The price of the products includes the corresponding VAT and will be the one indicated in your order and/or invoice. VAT payment will be borne by the buyer.
3.2. The I.V.A. It will not apply to the purchase of products whose destination is outside the European Union. In addition, intra-community purchases may be made in the name of a company/professional exempt from VAT through our online store as long as their tax ID appears in the VIES system of the European economic community, and can be checked through the page. http://ec.europa.eu/taxation_customs/vies/vieshome.do?locale=en
3.3. Shipping costs are borne by the customer, as indicated in your order and invoice.
3.4. In shipments to the Canary Islands, Ceuta and Melilla, the customer, upon receiving the product, will bear the costs of customs clearance, as well as the payment of local tax, IGIC or similar.
3.5. In shipments to countries not belonging to the European Union or with which the European Union does not have a customs suppression agreement, the customer will bear the costs of customs clearance and other taxes that are applicable upon receipt of the product.
4. PAYMENT OF YOUR ORDER(S).
4.1. You can pay for your products by the payment systems that appear in the payment methods section of our online store.
4.2. We only accept payments in Euros.
4.3. If you pay by credit card, you must provide your credit card information at the time of placing your order. We only accept payments with secure cards in which your identity as the cardholder is authenticated according to the method established by your bank, through the secure electronic commerce service (“Verified by Visa” and “MasterCard SecureCode”).
4.4. If you pay by bank transfer/Deposit account, a payment request will be sent to you by email. Your order will not be reserved or shipped until payment has been received by us in our bank account. If payment for the full amount is not received within seven (7) calendar days from the date of your order, it may be cancelled. In any case, once you have made the payment by transfer or account deposit, you must immediately send us proof of the same as well as your order number to the following email address: firstname.lastname@example.org Sending proof of transfer , could speed up the process, but in no case would it serve to validate it or imply any reservation.
5. DELIVERY OF YOUR ORDER.
5.1. We will ship your order to the shipping address on your order request.
5.2. Orders are shipped insured, with a policy that covers the replacement value of the works purchased.
5.3. We will ship your order within the delivery period that appears on our website on the date of issue of your order confirmation. If you have requested several products in the same order, we may have to deliver them on different dates, depending on the availability of the respective supplier. You can cancel your order at any time before it is shipped by sending an email to email@example.com indicating your order number.
5.4. At the time of delivery of your order to the carrier, we will send confirmation of shipment to the email address you provided when placing the order. In the shipping confirmation we will indicate the tracking number corresponding to your shipment so that you can track it through the carrier’s website, depending on the shipping method you have selected.
5.5. The processing of orders will be carried out within 24 hours, excluding Saturdays, Sundays and holidays of the Community of Catalonia.
5.6. The title and the risk of loss of the products of the order will become the responsibility of the client once the order has been delivered.
5.7. In the case of shipments to the Canary Islands, Ceuta and Melilla, as well as other destinations where a customs control must be passed, the costs of customs clearance, as well as the payment of the local tax, will always be borne by you. In the event that you reject the order at the time of delivery and it is returned to ANTO by the transport company, customs expenses, local taxes and shipping costs incurred, as well as bank charges, will be deducted from the purchase refund. if there were.
6. SATISFACTION OR REFUND. RIGHT OF WITHDRAWAL.
6.1. If you are not satisfied with any of the products in your order, you may exercise the right of withdrawal and request a return, within a maximum period of fourteen (14) calendar days following receipt of the order, to obtain a refund of the amount of the product(s).
6.2. In order to be able to exercise the option of returning an order/product, you must send an email to firstname.lastname@example.org, attaching the invoice number and the order number, and including your contact information, so that we can provide you with a number. return and instructions on how to return the order/product.
6.3. You must return the products of the order in perfect condition, otherwise the return will not be allowed. In addition, the returned order must be transported under the same delivery conditions, and you are obliged to take out insurance that covers the replacement value of the returned work. Return shipping costs are the responsibility of the customer.
6.4. In case of returning the order, the amount paid for the purchased work will be refunded, but excluding the shipping costs paid at the time.
6.5. In the case of returns from the Canary Islands, Ceuta and Melilla, and other destinations where a customs control must be passed, the return shipping costs, as well as customs clearance costs and local taxes, if any. , will always be borne by you.
6.6. Without affecting the right of withdrawal of consumers or the responsibility of the guarantee for defective products, the total responsibility of ANTO for the merchandise supplied would be limited to the amount thereof.
6.7. When the product is originally defective, you must send an email to email@example.com with the invoice number and explaining the defect. We will send you an email telling you how to return the defective product to ANTO. Once the defective product has been received and inspected, ANTO will be responsible for the postage corresponding to the return.
6.8. Any deterioration attributable to the client, such as neglect of the appropriate conservation measures for the work, exposure to light, water or other elements, influence of environmental and climatic conditions, improper use of the work and other similar factors, will not be considered original defects. .
6.9. When the merchandise, by mistake, does not correspond to the order, ANTO will bear the costs of collecting the wrong merchandise and delivery of the corresponding to the order placed.
6.10. In the event that the order is a gift, ANTO will exchange or refund the product if the return meets the conditions described in the previous and following sections.
6.11. Orders with store pick-up and direct purchases at the pick-up point have a withdrawal period (return and/or exchange) of fourteen (14) calendar days from the delivery date.
6.12. In case of return, the refund of the amount paid will be made through the payment method used in the purchase.
6.13. ANTO will not refund the amount or carry out any reshipment of merchandise until the reception and state of the packaging and of the product being returned has been verified.
7. CONTACT WITH ANTO AND RECTIFICATION OF PROBLEMS AND ERRORS.
You can contact us through: -By mail to ANTO The New Art Concept, Avenida Francesc Macià 300, 08401 Granollers (Barcelona), Spain. -By email to firstname.lastname@example.org -By phone, calling the number (+34) 660064977 When contacting us about an order you have placed, you will need to provide your order number.
8. CONTENT AND INFORMATION PROVIDED ON OUR WEBSITE.
8.1. ANTO reserves the right to modify the commercial offer presented on the website www.antothenewartconcept.com (modification of products, prices, promotions and other commercial and service conditions) at any time.
8.2. ANTO puts all reasonable means at its disposal to try to ensure that the information displayed on its website is true and without typographical errors. If an error of this type occurs, at all times beyond the control of ANTO, it will be corrected immediately, as soon as it is detected. If the error occurs in some of the prices shown and a customer has made a purchase, we will notify you of the error and the customer or user will have the right to cancel their order at no cost on their part. Sending an automatic purchase confirmation does not validate the conditions of an erroneous price.
8.3. The information presented on this website is in Spanish and English, including the formalization of the contract and all contractual information displayed and sent to consumers or users. In case of discrepancy between both versions, the wording in Spanish will prevail.
9. DATA PROTECTION.
10. FORCE MAJEURE.
We will do everything possible to fulfill the obligations derived from your request. However, we will not be liable for delays or non-performance if they are due to force majeure. In case of delay, we will fulfill our obligations as soon as reasonably possible.
11. APPLICABLE LEGISLATION AND COMPETENT JURISDICTION.
Any controversy arising from the interpretation or execution of the contract will be interpreted based on Spanish law. Likewise, for the resolution of any controversy, the parties, expressly waiving any other jurisdiction that may correspond to them, expressly submit to the Courts and Tribunals of Catalonia (Barcelona), except in the event that the user acts as a consumer. , in which case the competent courts will be those corresponding to the user’s domicile.
12. NULLITY AND INEFFECTIVENESS OF THE CLAUSES.
If any clause included in these General Conditions is declared, totally or partially, null or ineffective, such nullity or ineffectiveness will affect only said provision or the part of it that is null or ineffective, subsisting the General Conditions in everything else, having such provision, or the part of it that was affected, as not placed.